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WeblogNot sure which products are best for your situation or most cost effective?Printing can feel incredibly complicated and there are lots of options. If you’re wondering which products to choose, please give us a call and we’ll help you sort through the options to find the best solution for your situation. Ask for Steven or Dan. We look forward to speaking with you.
Filed under: Products on June 13th, 2005 How to prepare print ready filesFile preparation is very important to the quality of you final output. To help you get it right, we prepared two file prerparation guides: Color printing and stationery file preparation guide If you have questions after perusing the guides, don’t hesitate to call. We want to make sure you’re happy with your final results.
Filed under: File Preparation on June 12th, 2005 Color printing and stationery file preparation guideFollow the checklist below to make sure your files are print ready. Letterhead The following products all print in CMYK (Cyan, Magenta, Yellow, Black) 4 color process, a.k.a. Full Color.
Filed under: File Preparation on June 11th, 2005 Large format file preparation guideGoals and Design When preparing your files for output, you need to determine the goals of the project and then choose a medium and create a design that will best meet your goals. For example, if you are a Marketing Manager given the task of producing a giant banner for a product launch, you need to make sure your design will translate well when printed very large and viewed from a distance. If you’re preparing for a trade show, you need to consider both distance and the fact that people will be darting by your booth, requiring your visual content be potent enough to catch wandering eyes. The best solution when designing for large-format printing is to keep it simple and direct. Subtlety and complexity are difficult if not impossible to see at a distance and when competing for viewers’ attention. The bottom line is to create a message that the medium can support. File Preparation Tips When blowing up images to large sizes from computer-generated image files, it is important to make sure the files were created in formats and resolutions that will assure quality results when printed. There are three main issues to be aware of and if you’re careful, you’ll be amazed when you unfurl your product from the carton. Read the rest of this entry »
Filed under: File Preparation on June 11th, 2005 How can I check the status of my job?At any time you can login to your account and view a list of your jobs in progress that indicates the status of each job. You can click on any job in the list to view full details. On the page with job details there is a send message form that you can use to communicate any questions that come up. Each time the status of your job changes you will receive an email notification. So when your job ships, you will receive an email notification with a tracking number.
Filed under: Questions about active job or job status on June 6th, 2005 What should I do if I have a question about my job?Login to your account, click on the job in question from the list of jobs in progress and use the send message form to communicate your question. As soon as you post your message, we’ll receive an email notification and answer your question within two hours. You will receive an email notification when we post a message for you. The entire conversation will be easily viewable on the job details page. This way you don’t need to worry about digging through email to figure out what you asked us and how we answered.
Filed under: Questions about active job or job status on June 6th, 2005 When will my job be in my hands?Once your proof is approved, the job will be in your hands after the production time required, which varies by product and is indicated on each product page, and the shipping time. The day of proof approval counts as day one of production if the proof is approved by the time indicated in the chart below. After you upload your files and submit your order, based on your proof selection, you will either receive a PDF soft proof within 24 hours or a hardcopy proof within 48 hours. Hardcopy proofs arrive via FedEx overnight. The one exception is hardcopy proofs for Giclee Fine Art prints, which require an additional 24 hours. After proof approval and the production time required, your job will ship and you will receive an email with a tracking number for your package.
Filed under: Turnaround Times on June 6th, 2005 What shipping options do you offer and how can I calculate shipping costs?We offer FedEx overnight, two day, three day, and ground. Once you add a product to your shopping cart, you will be able to enter your zip code to calculate the shipping cost.
Filed under: Shipping on June 6th, 2005 Will I be able to track my order?Yes, you will receive an email notification with a tracking number as soon as your job ships. Once your job ships you can login to your account, view the list of jobs in progress, and click on the tracking number to figure out exactly where your package is, so you don’t need to track down the email notification buried in your inbox.
Filed under: Shipping on June 6th, 2005 Is this site secure? What do you do to ensure security?Any personal information shared with Print Promotion is protected. We don’t share any information with third parties, except when needed to fulfill your order, for example, your shipping information with FedEx. We use SSL encryption, the industry standard used by banks, to protect the transmission of personal data sent between your computer and our servers. To ensure the greatest security of your credit card, your credit card information is never stored. It is immediately deleted after it is charged.
Filed under: Security on June 6th, 2005 |
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